On this episode of the Sales Talk for CEOs Podcast, Alice speaks with Gary Goerke, the CEO of Clarity Voice, a company which offers unified communications as a service. Gary and Alice discuss the decision to hire a sales leader in your business - and how whether or not to do so is just a question of if you want to grow or not. They talk about the many benefits of hiring an expert to train your company’s sales team and how the role of the CEO evolves as the company grows.
HIGHLIGHTS
3:30 Before Clarity Voice: how Gary had started as tech support and then trained in sales
6:08 The CEO being the first salesperson of the company
15:13 Realizing the need for a sales leader
20:18 When the CEO manages his own sales team
26:46 Technology doesn’t solve all problems
30:01 The richness of business
QUOTES
3:30 “With any entrepreneur, when they look back to when they started the company and what led up to it, there were many things that happened that built them to where they are ready to move on to an opportunity.”
5:48 “If I could hit moderate success in pitching non-sales people to pay for the privilege of joining a direct-selling organization, it should be a breeze to talk to small businesses about having better phone communications”
14:40 “It took me some time to really get through my thick skull that hiring superstars wasn’t gonna work.”
15:10 “I was resistant to hiring a sales leader because I couldn’t see or justify such a large expense for someone who wasn’t a direct producer. Huge mistake, that mistake probably caused me millions of dollars over the last ten years”
22:20 “I had to make the real decision: ‘do I wanna be small and in control of everything or do I wanna grow?’ And that was my choice…you really have to ask yourself ‘do you have to grow?’”
30:01 “The richness of business is the journey getting there. Some of it is in the struggle and in figuring things out. But it’s also in enjoying the successes, recognizing the achievements and liking what you’re doing and whom you’re doing it with - both your team and your customers.”
Connect with Gary Goerke in the links below:
LinkedIn: https://www.linkedin.com/in/gary-goerke-cfe-4611424/
Website: www.clarityvoice.com
Facebook: https://www.facebook.com/ClarityVoice1/
Twitter: https://twitter.com/ClarityVoice1
You can learn more about and connect with Alice Heiman in the links below.
Website: https://AliceHeiman.com
LinkedIn: https://www.linkedin.com/in/aliceheiman/